Delete your Chesstra account

Chesstra is made by Navaris Digital Pvt. Ltd.

Delete it in the app (instant)

Open Chesstra and go to the Profile tab.
Tap the ⚙ Settings button (top right).
Scroll to Your data and tap Delete my account and data.
Confirm. Your account and its data are deleted straight away and you are signed out.

Or ask us to delete it

If you no longer have the app, email info@navarisdigital.com from the email address you signed in with (or tell us your Chesstra player name). We delete the account within 30 days and confirm by email.

What is deleted

Your Chesstra account and sign-in (Apple or Google link). With Apple, Chesstra's access to your Apple ID is also revoked.
Your player profile: name, avatar or photo, country, rating, level, coins, items, quests, season progress and trophies.
Your friends list, blocked players, league membership, arena and Puzzle Rush leaderboard entries.
Your saved Lichess connection (the token used for "your move" alerts).
Games, reviews, puzzles and settings stored on your phone (deleted from the phone at the same time).

What is kept

Online games you played against other people stay in their game history, with your name replaced by "Deleted player". Games still in progress are ended.
Purchase records are kept by Apple or Google and RevenueCat as required for billing, tax and refunds. Cancel a subscription in your App Store or Google Play account settings — deleting your account does not cancel it.
Server logs that may contain your account ID are removed automatically within 30 days.