Chesstra Support
Help for the Chesstra chess app on iPhone, iPad and Android.
Email info@navarisdigital.com — we reply within 2 working days. Please include your phone model and what happened.
Navaris Digital Pvt. Ltd.
Restore Premium
Open Profile › Settings and tap Restore purchases, signed in to the same Apple ID or Google account you bought with.
Cancel a subscription
iPhone: Settings › your name › Subscriptions › Chesstra. Android: Google Play › Profile › Payments & subscriptions › Subscriptions. Premium stays active until the end of the period you paid for.
Move to a new phone
Sign in with Apple or Google on both phones — your games, rating, streak and friends follow your account.
Voice moves don't work
Allow microphone and speech recognition for Chesstra in your phone's settings, then tap the microphone and say a move like "knight f3".
Change the app language
Profile › Settings › Language. Chesstra speaks English, हिन्दी, Español, Português, Русский, Deutsch, Français, Türkçe and Bahasa Indonesia.
Delete your account
In the app: Profile › Settings › Delete my account and data. Or follow the steps on this page.
Privacy
Read the privacy policy.